One intelligent platform,behind your brand.
The white-label AI that answers every guest, runs every event, and turns each booking into lasting revenue.
The Devon Hotel · ExeterReduce admin. Increase revenue. Own your guest relationships.
GuestAI is the white-label AI platform that answers guest questions, automates event operations, and turns every booking into valuable guest data, marketing opportunities, and future revenue.
Six engines working as one.
The intelligence behind every module — deterministic where it should be, generative where it counts, always grounded in your live data.
AI Concierge
A 24/7 white-label assistant that answers guest questions and takes real actions — grounded in your live data, never guesswork.
Automation Engine
Deadlines, task routing, function sheets and alerts run as deterministic rules — the platform does the chasing, not your team.
Guest Intelligence
A unified profile per guest — attendance, spend, preferences and consent — that compounds in value with every event.
Revenue Intelligence
Live event profitability, upsell triggers and revenue-leak detection surfaced before the event, not after.
Dietary & Safety
Allergies treated as health data: minimised, access-controlled, and pushed to the kitchen as urgent alerts and clean reports.
Consent & GDPR
A single consent gate governs every message. Privacy-by-design baked into the architecture, not bolted on.
Every kind of event your venue hosts.
One real wedding, end to end.
The same flow runs every event you host — here it is as a single Saturday at The Devon Hotel, our launch partner.
- 9 weeks before
The enquiry lands
Sarah and Tom enquire about a 140-guest wedding. Your team creates the event in the Console and sends the couple a magic link — to an app that wears The Devon Hotel’s name, never ours.
Branded app · invite sent - 8 weeks before
The couple plan in one place
From their portal they build the run-of-day, choose the wedding breakfast and invite all 140 guests — no spreadsheets, and not a single forty-message email thread.
Run-of-day & menu set - the weeks after
Guests answer for themselves
Guests RSVP, choose their mains and declare dietaries from their phones. At 11pm one asks “what time is the ceremony?” — the concierge answers instantly, and nobody on your team is woken.
Concierge replied · 11:04pm - 2 weeks before
The numbers lock themselves
Final numbers and dietaries close on their deadline. The function sheet, kitchen allergy report and staff briefing generate on their own — accurate to the last cover.
Function sheet generatedNut allergy · Table 4 → kitchen - the day — and the Monday after
It runs, then it rebooks
Every department works from the same live sheet, so the day runs clean. Afterwards, spend, attendance and the couple’s anniversary flow into their guest profile — and a year on, a rebooking prompt brings them back for the anniversary dinner.
142 / 160 confirmedAnniversary saved → next year
What GuestAI learns from every event.
Every event runs on the platform — so every event makes the next one smarter and more profitable. Guest data becomes venue insight becomes revenue, automatically.
Attendance & RSVPs
Who came, who didn't, plus-ones
Spend per guest & event
Where the money is actually made
Dietary & preferences
Tastes, needs, recurring requests
Lifecycle dates
Anniversaries, birthdays, renewals
Booking & lead-time patterns
When and how guests commit
Engagement & channels
What guests open, click and ask
Guest data
Every interaction — RSVPs, spend, dietaries, messages, lifecycle dates — captured cleanly in one place.
Venue insight
Profiles, segments and patterns surface automatically: who upgrades, who rebooks, what sells.
Revenue action
The platform acts — targeted upsells, upgrade offers, anniversary prompts and rebooking campaigns.
Works with the PMS you already run.
GuestAI speaks one canonical data model. Every property management system plugs in through a single adapter, so reservations, rooms, rates and folios stay in sync — in both directions. We're live first on Guestline Rezlynx, with Mews, Apaleo and OPERA on the same interface.
for short-term rentalsAn Airbnb host? Give every guest their own AI concierge.
aibnbis GuestAI for short stays. A branded guest app — no app store, no login — that answers check-in, WiFi, the lock code and “where's the nearest…” instantly, day or night. Connect Hostaway or Guesty and every listing gets its own.
- No app storeA link or QR — opens straight to your property.
- Every listingSync your PMS; each property gets its own guide.
- Free to startGo live in minutes, upgrade when you grow.
Instant answers without staff interruption
Every department sees the same live event
Weddings to festive, one platform
Your name and brand, never ours
A wedding shouldn't live in forty email threads. GuestAI puts the couple, the guests and every department on the same page — automatically.
One platform. Your brand. Every event.
See the platform mapped to your real events. A branded guest app and the operations console, built around how your venue actually runs.